NCBA Tops the Charts in FY’2023 Interest Income Earned


NCBA Bank Kenya emerged top in interest income for the 2023 financial year with a whopping increase of 24.5% to Kshs 65.22 billion. This growth can be attributed to the expansion of the bank’s equity lending portfolio.

Its loan portfolio achieved impressive growth, with consumer loans reaching Kshs 337.02 billion, an impressive growth of 20.83% over the previous year. This expansion confirms the bank’s commitment to offer a range of credit products to both retail and corporate clients. It caters to personal banking, business banking, investment banking, and wealth management needs.

Notably, NCBA offers competitive interest rates, extended loan repayment periods of up to 25 years, and mortgage facilities in various currencies, including Kenyan shillings, dollars, pounds, and euros.

Consumer deposits also recorded a sharp increase of 15.26%, to Kshs 579.40 billion. In February 2024, ncba group plc launched a 3-month savings campaign, aimed at encouraging consumer savings by offering rewards on savings and opening current accounts.

The bank’s profits rose further with profit after tax growing by an impressive 55.7%, to an impressive Kshs 21.46 billion. These developments reflect NCBA’s overall financial strength and improved management strategies. 

Shareholders also benefited from this success, paying a maximum dividend of Kshs 4.75 per share, representing total dividends of Kshs 7.8 billion. This represents an increase of 11.8% compared to the previous year. However, interest expense also increased by 41%, to Kshs 30.62 billion. Despite this, net interest income remained positive, up 12.8% to Kshs 34.60 billion.


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Although inflationary pressures and investments in strategic infrastructure have driven up the fund’s debt, ncba group plc ceo John Gachora remains confident, emphasizing the bank’s sustained growth momentum.

NCBA Bank Kenya offers a comprehensive suite of financial products and services to cater to a wide range of customer requirements. This includes:

  • Mortgages: NCBA offers competitive mortgage products with flexible features, including extended repayment periods and financing options for various property values. Up to 105% financing of the property value or market price is available, whichever is lower.
  • Credit Cards: The bank provides credit cards with attractive rewards programs and benefits tailored to different spending habits.
  • Asset Finance: NCBA caters to businesses and individuals seeking financing for assets like commercial vehicles, construction equipment, and more, including financing for agricultural equipment through their Agribusiness Schemes Loan.
  • Leasing Products: The bank offers leasing solutions for businesses seeking to acquire equipment without significant upfront capital expenditure.
  • Digital Lending: NCBA provides convenient and secure digital lending options for quick and easy access to credit, such as Salary Advance with same-day approval for pre-qualified customers.
  • Personal and Business Loans: The bank offers a variety of loan products to meet the financial needs of both individuals and businesses, including mobile loans on a self-service basis for NCBA Mobile Banking customers.
  • Savings and Investments: NCBA group plc provides a range of saving and investment options to help customers achieve their financial goals, including Fixed Income Funds, Equity Funds, and Dollar Fixed Funds.

Customers can conveniently access ncba group plc services through various channels. The ncba paybill number (880100) facilitates effortless M-Pesa payments. 

Additionally, ncba ussd codes (*654# for former CBA customers and *488# for former NIC customers) offer quick access to account information and basic transactions. For a comprehensive banking experience, ncba online provides a secure platform for managing finances.

Finally, locating a branch or ATM is easy with the ncba branch locator tool available online or through the ncba mobile app (NCBA Connect Kenya). The ncba bank code (CBAFKENX) is also helpful for international transactions.

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